Can I Exchange Sizes at the Show?
Do I Need a Ticket to Pickup My Order?
The Merchandise Stand Doesn't Have My Item! What Do I Do?
Can I exchange or receive a refund for my order after it is shipped or received?
How Often Are Items Shipped?
How Do I Know What Size I Need?
Can I Pickup My Items at the Show?
Is the Gavin DeGraw Merchandise 100% Official?
I don't see my concert date. Why?
What If I Did Not Find the Answer to My Question?
Why is an Item Showing as Unavailable?
Do You Have a Sizing Guide?
Are the Shirts Unisex?
I want to cancel my order. What do I do?
How Do I Pickup My Merch?
Will My Order Be Set Aside for Me at the Show?
What Happens if My Item is Damaged?
What Happens If I Am Unable to Pickup My Merchandise?
I Do Not See the Confirmation or Pickup Location Email in My Inbox - What Do I Do?
When Will I Receive the Pickup Location?
Can Someone Else Pickup My Order?
What Type of Payment Methods Do You Accept?
What Do I Receive After I Make My Purchase?
How Do I Add an Item to My Cart and Make the Purchase?
Do You Offer Returns and Exchanges?