Unfortunately, the same rules that apply to live event merchandise apply here. We can't offer a refund or exchange after the item has already shipped and is on its way or is received.
Every Monday, our team pulls the order information for the previous week. We send that to Gavin's merch team, and they begin filling orders. We can't give you an exact amount of time when your item...
If you need a sizing chart, please message us at [email protected], and we will send a sizing guide your way! :)
No! Sidestep is not available for pre-order and easy pickup during Gavin's Tour. We are only available for delivery this tour!
Yes! We work directly with Gavin's Merch team to ensure the items you buy are the same as the items on available at the show!
When your item ships, you will receive tracking information from our team! :)
We can't guarantee your merchandise will arrive before your show. You will receive tracking information from us when your item ships! Please reach out to [email protected] with any questions!
Yes! NO waiting in long merch lines at the show! :)